Case Studies - Good Source Solutions
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CaseStack is the Supply Chain Solution for Good Source Solutions
Good Source Solutions is a leading distributor of food to niche and special application markets that are challenged by budgetary constraints: schools, correctional institutions, relief organizations, and non-profit agencies.
Good Source strives to provide maximum value to this specialized customer base. Controlling shipping costs and ensuring faster, smarter delivery makes this possible. So when it came to shipping the product, they needed a logistics provider with trusted experience in complex
shipments - and competitive rates.
Enter CaseStack: a sustainability-focused supply chain innovator providing logistics outsourcing services through an advanced transportation and warehousing system. This system, in combination with web-based logistics technology, allows CaseStack to offer cost-effective, complete logistics
The CaseStack Solution
Good Source places the orders and CaseStack arranges the transportation with a shipper. A third-party food distributor working with a third-party logistics provider makes for intricate coordination, but when Good Source turned to CaseStack in 2006, they facilitated a solution that ensured seamless shipping.
The key to success turns out to be the bill of lading (BOL). A perfect BOL ensures proper processing of billing and class information, as well as accommodating all special delivery instructions.
"The shipping process for Good Source requires coordination and careful planning with meticulous attention to detail," says Good Source's CaseStack Senior Account Manager Rhea Levin. "We have to make sure the shipper has precisely accurate information on their bill of lading, so that each step is coordinated exactly."
Integration and Simplification
When Good Source first began working with CaseStack, they contacted Levin to obtain rate quotes when they were out in the field. Eliminating this step with an innovative technology solution increased efficiency. Now Good
Source uses an updated software program that integrates CaseStack's rate optimizer with their own web interface.
Now, when the company's sales representatives are in the field and need to quote a shipment, they retrieve the relevant information from their own website, saving time and simplifying operations. The web-accessible rate optimizer allows CaseStack and Good Source to focus their attention on customized receiving and timely
deliveries and ensures the smoothest process possible.
This integration has facilitated the interactions between Good Source and CaseStack and fostered additional growth opportunities. The CaseStack's expertise makes the solution simple: cost-efficient transportation and effective technology
integration equals successful logistics management. The 3PL's programs, in combination with a dedicated customer representative, provide superior service and deliver competitive rates to support the unique third-party to third-party relationship.